CONTACT US
THE MEN MODE
We are here to help. If you have any questions regarding your order, product, delivery, return, exchange, refund, cancellation, payment or any other concern, please contact our customer-support team.
Customer Support
Email: contact@themenmode.com
WhatsApp: +91 9661812126
Support Hours: Monday to Saturday | 10:00 AM – 7:00 PM IST
For faster assistance, please mention your order number and provide relevant details when contacting us.
Business Address
M/S FASHION WORLD
Choti Kalyani, Kalyani
Muzaffarpur, Bihar – 842001
India
Grievance Officer
Name: MOHAMMAD SHAMSHER
Designation: Grievance Officer
Email: contact@themenmode.com
WhatsApp: +91 9661812126
Address: M/S FASHION WORLD, Choti Kalyani, Kalyani, Muzaffarpur, Bihar – 842001
Customers may contact the Grievance Officer for unresolved consumer complaints or grievances relating to MEN MODE’s products or services.
MEN MODE will acknowledge consumer grievances within 48 hours of receipt and endeavour to resolve them within the period prescribed under applicable law.
Customers may also exercise any rights or remedies available to them under applicable consumer-protection laws.
Order & Support Assistance
For faster assistance, customers may use the relevant self-service facilities available on the MEN MODE website, including:
Track Order
Track the status of an existing shipment through the Track Order facility.
Returns & Exchanges
Submit an eligible return or exchange request through the Return & Exchange facility.
For other order-related matters, please contact our support team using the details above.
Support for Orders
Delivery & Tracking
Delivery status, shipment tracking and delivery-related concerns.
Returns, Exchanges & Damaged Goods
Return/exchange requests and damaged, defective, wrong or missing product concerns.
Refunds & Payment Verification
Refund status, payment-related concerns and payment verification.
Cancellations & Pre-Shipment Changes
Order cancellation and eligible changes requested before dispatch.
Please keep your order number and relevant information available when contacting us so that we can assist you more efficiently.
We aim to provide clear, fair and timely assistance to every customer.
